RevAssurance™ combines 25 years of advocacy expertise, a proven suite of resources and advanced technology to drive meaningful results so providers maximize financial strength, and patients receive the medically necessary care they deserve.
ERN streamlines denial management, appeals, and revenue recovery with expert-driven strategies and intelligent automation. Our end-to-end services help providers secure rightful reimbursements and protect patient care with confidence.
in uncompensated care provided since 2000.
of appeals are overturned.*
*With only 9.9% being appealed, providers could overturn seven (7) times more denials with the right appeal tools.
per claim is spent reworking or appealing a single denied claim.
in total denied claims are lost annually across all healthcare providers.
rural hospitals are facing the possibility of shutting down.
Explore the biggest barriers to provider revenue and patient care—and how to overcome them. ERN’s proven solutions help providers navigate payor challenges while ensuring a strong and sustainable revenue cycle.
recovered for providers through successful appeals and training.
of denied claims overturned with ERN advocacy. (or increase in denied claims)
reduction in time spent on the appeals process using ERN’s services vs. manual processing.
average increase in provider revenue after implementing ERN solutions.
increase in authorization approval rates with ERN support.
“Ed Norwood and his ERN team and suite of services are the ultimate no-brainer for every Healthcare Revenue Cycle leader... I know first-hand that Ed’s approach DELIVERS above all others. And yes, I know that there are 9 dozen other vendors who make grander claims –it has become our healthcare industry’s ultimate cliché. Ed is the real thing folks. His approach runs circles around all of them. His game-changer training is the ounce of prevention every healthcare organization needs. His clinical and non-clinical appeal win rate and time frame will bring home your dollars QUICKER and LESS COSTLY than your in-house appeals team or your preferred law firm. Better yet-- is that when you engage with Ed Norwood / ERN, your teams will quickly learn how to most effectively prevent denials, and when needed they will fight to win. That is because Ed’s perfect formulation of strategy + knowledge transforms and empowers your organization’s FRONT LINES of Patient Access, Case Management, Billing, Collections, and of course Appeals. ”
VP Revenue Cycle Pipeline Health
“I have worked with ERN on numerous projects over the years... and have found them to be the most excellent trainer of various levels of personnel from CFO to Billing and Admitting staff. I've sat in on a number of training sessions and I have to say - probably the best I've ever attended.”
VP of Payer Strategy & Relationships at CommonSpirt Health
“We learned more in one day than we had in months of trial and error. The practical knowledge and strategies ERN shared were immediately useful, and we saw improvement in our claim resolutions almost instantly.”
AAHAM MN Gopher Chapter Member
“ERN's special skills changed my nephew's life. He has a rare disease and was not getting care because of insurance denial. He had no movement in any of his limbs. With rehab, we have hope of a full recovery. ”
Aunt
“I had the pleasure of hearing Ed last summer in LA. I knew at that point my organization needed him! As result, he spoke to my Case Management Directors in April at our National Symposium. I believe the time spent with my leaders is a game changer and so do my CMDs. I highly recommend Ed. He will change the landscape of your practice and provide you the tools to level the playing field with payors. He is articulate, enthusiastic and engaging. His knowledge is a MUST HAVE in your toolkit to success!”
Chief Clinical Officer at Quorum Health
“Your presentation certainly gave us much more ammunition to use against stalling or "lazy" insurance processors. While we still have not implemented all your recommendations, we are in process of make changes that we believe will result in increased revenue. We did get one $15,000 W/C payment that had been pending for almost a year paid within two weeks of using your recommended tactics in collection.”
Shayegan Medical Administration, Inc.
“We learned more in one day than we had in months of trial and error. The practical knowledge and strategies ERN shared were immediately useful, and we saw improvement in our claim resolutions almost instantly.”
Training Session Attendee
"Ed Norwood and his ERN team and suite of services are the ultimate no-brainer for every Healthcare Revenue Cycle leader. In my 15+ years of personally training under Ed, sending my Business Office staff and leaders to be trained by Ed, consulting with Ed, and accessing his dispute resolution services – I know first-hand that Ed’s approach DELIVERS above all others. And yes, I know that there are 9 dozen other vendors who make grander claims –it has become our healthcare industry’s ultimate cliché. Ed is the real thing folks. His approach runs circles around all of them. His game-changer training is the ounce of prevention every healthcare organization needs. His clinical and non-clinical appeal win rate and time frame will bring home your dollars QUICKER and LESS COSTLY than your in-house appeals team or your preferred law firm. Better yet-- is that when you engage with Ed Norwood / ERN, your teams will quickly learn how to most effectively prevent denials, and when needed they will fight to win. That is because Ed’s perfect formulation of strategy + knowledge transforms and empowers your organization’s FRONT LINES of Patient Access, Case Management, Billing, Collections, and of course Appeals. Ed is the real thing."
VP Revenue Cycle Pipeline Health
"I have worked with Ed on numerous projects over the years and he is one of my favorite people. I have found him to be a most excellent trainer of various levels of personnel from CFO to Billing and Admitting staff. I've sat in on a number of training sessions and I have to say - probably the best I've ever attended."
VP of Payer Strategy & Relationships at CommonSpirt Health
"Ed's special skills changed my nephew's life. He has a rare disease and was not getting care because of insurance denial. He had no movement in any of his limbs. With rehab, we have hope of a full recovery. Thanks, Ed."
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"I had the pleasure of hearing Ed last summer in LA. I knew at that point my organization needed him! As result, he spoke to my Case Management Directors in April at our National Symposium. I believe the time spent with my leaders is a game changer and so do my CMDs.
I highly recommend Ed. He will change the landscape of your practice and provide you the tools to level the playing field with payors. He is articulate, enthusiastic and engaging. His knowledge is a MUST HAVE in your toolkit to success!"
Chief Clinical Officer at Quorum Health
"Ed is an amazing person and trainer we reached our yearly goals since acquired his services. He has inspired my staff with knowledge and self-growth. There are many organizations that provide assistance, but Ed provides 110% of his experiences and skills. I recommend his team for performance improvement and healthcare revenue cycle challenges."
Director of Patient Accounting AHMC HealthCare
We’ll uncover and resolve the payor issues costing your team the most — so you can spend less time chasing denials and more time focused on patient care.